Open Access Ltd - vendor support

We have made it our mission to provide all of our customers with a quality personal service, delivering each product in a fast, friendly, and efficient way.

Support | vendor | telephone | training

product support

Product support

First-line and pre-sales support for all of our products.

Vendor support

Second-line support direct from the software manufacturers is available for all products.

Telephone support

Limited telephone support is available by contacting our sales offices. Full support is only available by email. Please use the form on the contact page.

Product Training

We currently provide training courses on Internet Technology and the MailGate mail server product.

vendor support

Mailgate products

Mailgate Ltd provides free support to all users by e-mail, and the Website Support area contains documentation, FAQs, and other support information.

Sophos products

Sophos provides free customer support, and the Website support area contains documentation, a knowledgebase, and other support information.

OpenHand products

Support for OpenHand products is available from the manufacturer directly, and the Website support area contains documentation and other support information. For further information please contact us.

Other products

Open Access provides first-line support for Stratesave, Astaro, CipherTrust, Aladesc and Soft-ex products. If you have any questions or issues concerning these products, visit the product support page or contact us before contacting the vendor directly.

Mailgate: Mail Server Sophos: Anti-virus Security OpenHand: Wireless CipherTrust: Security Stratesave: Backup, Recovery Aladesc: Groupware, Mail Softex: Analysis